Customer focused UX/UI Designer in Sofia

Job description

Sendsteps is looking for an experienced, pro-active & talented and customer focused UX/UI Designer. In this role, you are part of our organization which is scaling up in revenue, customers and personal growth all at the same time! You are a real go-getter with perseverance who aims for the best! 

 

About Sendsteps

We are Sendsteps. A young and ambitious team that has all the knowledge to connect people during meetings with their audience response system. With interaction Sendsteps gives the audience a voice and make presentations lively and interesting again and it is fun. Sendsteps allows an audience to respond real-time. This way you can easily facilitate a dialogue. That makes us happy!

An innovative company can only be innovative if there is trust and the space to experiment. Our team culture is open with short lines. There's a lot of freedom, everyone has a strong sense of responsibility and contributes to the success of Sendsteps.

Sendsteps has currently more than one million users in 76 countries and we support more than 200 national and international events.


Requirements

We are now looking to recruit an experienced and talented User Experience/User Interface Designer to join our growing technical and team.

  • You are fluent in English
  • Positive and energetic phone skills, excellent listening skills, strong writing skills
  • You love technology and people
  • Scrum master experience is very useful 
  • Strong in project planning, timelines and making project descriptions 
  • Being strict with the team on the planning and good in managing people
  • Self-disciplined, great time management and organized
  • The highest level of integrity
  • Combination of being creative and passion for design, people and technology 
  • Proven track record and history of meeting or exceeding targets
  • Excellent verbal and written communication skills
  • Fluent in written and spoken English
  • Hands-on and result driven team player
  • A sense of humor :)

Responsibilities

  • You will be thinking through every new feature that we will be building in the near future
  • You will be making flows, think through and design 
  • You will be the main responsible person for managing the timeline and project planning of entire tech team
  • You will prepare every larger feature or improvement of a bug by sketching out all the details
  • You will be diagnosing and resolving technical issues raised to you either by phone, email or online chat and come up with a better flow/feature/change so the product works better and the customers understand better
  • You will provide Sendsteps customers with a point of ownership throughout issues, ensuring that the customer is always kept up-to-date until we make sure that the specific feature works again.
  • Your work hours will cover multiple regions.
  • You will be working remotely (from local co-working space).
  • You may occasionally have to travel for work.
  • You will be a part of a growing organisation with endless opportunities for development and personal and career growth.

What we offer:

  • Being an integral part of a fast growing organisation, you will be able to leave a mark on our strategy and growth
  • Flexible schedule
  • Competitive salary
  • Performance bonuses
  • Gym membership/ wellness program of your choice
  • Paid development courses

If you think you are the person we are looking for, send us a CV and a few lines about why you are the best fit for the role!


Confidence can sometimes hold us back from applying for a job. Sendsteps is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.